Get In Touch

Contact Support

Whether you found a bug in one of our calculators, want to request a new feature, or are interested in a partnership, we want to hear from you.

📩

Email Our Team

We monitor our inbox during standard business hours. Click the email below to open your mail client directly.

info@procuranlimited.com.ng

Typical Response Time:
24-48 Business Hours

How Can We Help?

To help us resolve your inquiry as quickly as possible, please let us know which category your message falls under:

  • ⚙️
    Bug Reports: Please include the name of the calculator and the exact numbers you typed in so we can recreate the error.
  • 💡
    Feature Requests: Need a tool we don't have yet? Let us know what mathematical formula your business needs.
  • 🤝
    Partnerships: For advertising, guest posting, or B2B software integration inquiries.

Why Your Feedback Matters

At MyShiftCalc, we don't just build tools in a vacuum. Our entire development roadmap is driven by the people who use our calculators every single day. Whether you are an HR manager processing a complex 400-person payroll, or a freelance graphic designer trying to figure out how to bill your client for decimal hours, your real-world experience is invaluable to us.

When you report a bug or request a feature, you aren't just sending an email into the void. Our team reads every single submission. We use your direct feedback to adjust our federal labor formulas, fix rounding errors, and improve our mobile user interface.

Support FAQ

Q: Do you offer live phone support?

At this time, MyShiftCalc does not offer live phone support. Because we provide our calculators and educational labor guides 100% free of charge to the public without paywalls, we operate with a lean, dedicated remote team. By keeping all support inquiries in email format, we can efficiently track bug reports, allow you to share screenshots of calculation errors, and ensure that our developers get exactly the technical information they need to fix issues fast.

Q: Can I request a custom calculator for my company?

Yes! We love hearing about the specific payroll challenges your business is facing. If your company uses a unique scheduling system (like a modified 9/80 schedule) or a highly specific union overtime rule, send us an email. If we believe other small businesses could benefit from the same tool, we will build it and add it to our free public directory.

Q: Do you provide legal or tax advice?

No. MyShiftCalc provides mathematical tools based on standard federal labor logic (such as the FLSA). However, state laws vary wildly. We are not lawyers or certified accountants. Always consult a legal professional before finalizing official company payroll or filing labor disputes.

Q: Can I use your calculators on my own website?

At this time, our calculators are exclusively hosted on MyShiftCalc.com. If you would like to link to our tools from your company's HR portal or employee resource page, you are absolutely free to do so without asking for permission!

Q: Who is Procuran Limited?

Procuran Limited is the technology development firm that built and maintains MyShiftCalc. We specialize in building fast, lightweight, and highly accurate B2B utility software to solve everyday business problems.